Classification Title: Benefits Specialist
Department: Human Resources
Wage Category: Non-Exempt
Reports to: Human Resources Director
Under general supervision, performs administrative and specific benefit administrative duties of considerable
difficulty for the Human Resources Department, requiring knowledge of administrative support activities, and benefit
activities; contact with the other governmental agencies, benefit administrators and employees in person and by
This is a paraprofessional position requiring good judgment in making daily decisions. An employee in this position
performs a variety of specialized benefits support functions that require a thorough knowledge of the terminology,
procedures and practices for their functional areas, with a significant degree of independence and accountability for
results. Position may initiate and manage new administrative programs; create reports; coordinate meetings; and
perform other support duties as required.
Educate employees on what benefits are offered.
Manage and schedule employee benefits enrollment; provides direction to the Human Resources Director responsible
for processing employee benefit transactions.
Coordinate and corresponds with various internal and external customers, such as agencies and benefit plan
administrators (external); directors, managers, departments and staff (internal).
Maintain in-depth knowledge and expertise in employee benefits services.
Analyze the flow of employee benefits data and develops internal procedures, guidance, and training for staff to
facilitate the timely and accurate update of employee information and benefits records.
Ensure compliance with Federal and State laws, including, but not limited to Affordable Care Act, Consolidated
Omnibus Budget Reconciliation Act (COBRA), Health Insurance Portability and Accountability (HIPPA), Family
Medical Leave Act (FMLA), Oregon Family Leave Act (OFLA), etc.
Respond to employee questions regarding health insurance benefits and assists employees in resolving claims issues.
Perform monthly benefits liability reconciliations.
Perform payroll processing and all related reporting and filing requirements including, but not limited to payroll tax
deposits, quarterly payroll tax reports, and all reporting required for Tennessee Consolidated Retirement System.
Perform administrative duties requiring discretion including screening calls and visitors, maintaining appointment
calendars, and composing routine correspondence.
Use diplomacy and tact, and maintains effective working relationships with coworkers, governmental agencies, and
the public.
Manage daily budgetary functions including but not limited to processing PO’s and check requests, maintaining the
Administration’s expenditure spreadsheet, process monthly purchase card statements, etc.
Revised 09-23-2021
Provide support for special events such as the Wellness Fair, White House Farmer’s Market, Discover White House,
Memorial Day Ceremony, Americana, Christmas on Main Street, etc
Effectively organize and prioritizes multiple assignments and projects.
Provide support to the Human Resources Director as needed.
Perform other duties as assigned.
Knowledge, Abilities and Skills: Knowledge of generally accepted accounting principles, computerized accounting
software, including general ledger and accounts payable, as well as Microsoft Office Suite of products. Considerable
knowledge of office practices and procedures. Ability to use personal judgment and make decisions.
Physical Requirements: Ability to pass reasonable fitness and physical standards to safely perform essential
functions of the job, if required, as determined by city physician, vision and hearing, normal or corrected sufficient to
read, write and safely operate tools and equipment used in work; dexterity and fitness sufficient to safely operate,
utilize and maintain tools and equipment used in work; ability to lift up to twenty pounds, though greater weights at
times may be lifted, carried and/or placed; dexterity and fitness to grasp, crouch, bend, stoop, walk, and otherwise
perform physical functions of the assignment.
Work Environment: Work environment is generally agreeable with good working conditions but may be slightly
dirty or involve exposure to some other slightly disagreeable elements. The work environment demands minimal
confinement with no protective equipment required. Generally, physical and working conditions are such that minor
cuts, abrasions, bruises, or burns may be encountered, despite provision of safety measures and health precautions
(generally not lost time as a result).
Training and Experience: Associate’s degree in business management or similar required. Two to three years
experience in a similar position, preferably in municipal government; or any combination of education, training, and
experience providing the necessary knowledge, skills, and abilities to perform the essential job functions.

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