Job Overview:
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Patient Services:
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Patient registration
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Scheduling appointments
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Patient checkout
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Fee and payment collection
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Accounts reconciliation
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Insurance and eligibility determination
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Patient education
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Vital records processing
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Medical records duties
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TennCare enrollment coordination
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Public relations duties
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Administrative Duties (may include):
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Property and procurement responsibilities
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Personnel-related tasks
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Computer Interaction:
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Enters and verifies data into computer systems
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Organizing, Planning, and Prioritizing Work:
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Develops specific goals and plans
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Prioritizes, organizes, and accomplishes tasks
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Competencies (KSA’s):
Action Oriented Approachability Compassion Composure Decision Quality
Ethics and Values Functional and Technical Integrity and Trust Intellectual Horsepower
Knowledge:
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Learning & Thinking:
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Quick to learn new tasks and procedures
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Strong critical thinking and problem-solving skills
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Effective use of learning strategies and active listening
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Strong reading comprehension and written communication
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Communication & Interpersonal:
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Clear and confident speaker
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Skilled in instructing, persuading, and engaging with others
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Service-oriented with strong social awareness
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Organization & Time Management:
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Excellent at organizing, planning, and prioritizing work
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Effective time management and multitasking abilities
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Cognitive & Sensory Abilities:
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Strong memory and attention to detail
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Good judgment and reasoning skills
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Keen hearing, vision, and spatial awareness
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Physical & Motor Skills:
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Strong hand-eye coordination and manual dexterity
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Capable of performing physical tasks with endurance and strength
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Quick reaction time and flexibility
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Pay: $15.50 – $16.50 per hour
Benefits:
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Retirement plan
• Vision insurance
