We are seeking a dynamic and professional Sales Manager & Front Desk Manager to join our team. This dual-role position is vital in delivering exceptional customer service while driving sales growth. The ideal candidate will be responsible for managing front desk operations, engaging with clients, and promoting our services to meet business objectives. This role offers an excellent opportunity for individuals passionate about customer service and sales to contribute to a thriving organization in a fast-paced environment.
Responsibilities
- Greet and assist clients at the front desk, ensuring a welcoming and professional experience
- Manage daily front desk operations, including handling employee questions and filling in on shifts when needed.
- Develop and implement sales strategies to promote our products/services effectively
- Build and maintain strong relationships with clients to encourage repeat business
- Upsell services and products to meet sales targets
- Maintain accurate records of client interactions, sales, and appointments
- Collaborate with team members to improve customer service processes
- Handle administrative tasks such as data entry, billing, and follow-up communications
Qualifications
- Proven experience in customer service and sales roles
- Excellent communication and interpersonal skills
- Strong organizational skills with attention to detail
- Ability to multitask efficiently in a fast-paced environment
- Professional appearance and demeanor
- Ability to work independently as well as part of a team
- Prior experience managing front desk operations is preferred but not required
This position is ideal for motivated individuals who excel in customer engagement and sales development. We value professionalism, enthusiasm, and a proactive approach to achieving business goals.
Benefits:
- Employee discount
- Opportunities for advancement
Pay: $15.00 – $18.00 per hour
